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Our mission - to serve our clients in uniformity and direction, entailing strong, transparent communication processes (to best serve our customers and our ideals on dealing with colleagues and partners).

Our goal - to always find and implement new methods that perpetuate the improvement of SmartCARE in every avenue of the industry.

How We See Ourselves

SmartCARE offers the attractive and affordable option for consumers to purchase high quality affordable protection plans, as well as smart device retail items, and reseller opportunities.

We are proud of the independence that SmartCARE offers consumers to own, manage and control their personal SmartCARE purchases.

Our goal is to provide the very best in customer service for our clients, and to provide opportunities for all people across America to protect their smart devices at an affordable price.

Our customers

Our clients range from individuals and families to consumers and business owners. We value every client of SmartCARE and align our company to better serve our clients’ needs. Our client base is supported by the efforts of our affiliate partners around the country.

The trust of our clients is of utmost importance to us. We place ourselves in our customers’ shoes. We pride ourselves on acting swiftly with open communication and offer fair solutions whenever these are required. We strive to consistently provide the highest level of professional customer service.

Our customers should expect to be treated with respect, and that any concerns will be handled competently, quickly and fairly.

How we treat each other

SmartCARE employees can expect to work in an open and professional atmosphere. We strife to be open and fair with one another, as well as with our customers. We also strive to communicate with each other confidently, and to be solution-conscious with our client & affiliate bases.

We have confident, motivated and achievement-oriented employees at SmartCARE. We place great value on professional and personal development. We believe that recognition and objective criticism strengthen our confidence and encourage us to develop new and more effective ways of conducting ourselves.

We reconcile work and family life, which is very important to us.

We treat each other the way we wish to be treated.

Our responsibilities:

Each individual contributes through their work and the manner in which they perform it, to the success of the SmartCARE

As a company, we take responsibility for the delivery of our protection plans.

Sustainable development is a particular concern of ours - economic action, social responsibility and environmental awareness are therefore guiding principles of our company.

In order to achieve long-term success, we must secure our presence as an independent group of companies. We acknowledge and respect that the customer is indeed our employer.